Active Journal of Business Process Management

Here's another good blog on BPM that I came across recently. They have a nice collection of articles on BPM and some product reviews. Look it up at

technorati tags: bpm, business, process, management, him, human, interaction, management

HIM - Human Interaction Management

There's a new buzzword in the BPM space - HIM (Human Interactions Management

Human Interaction Management: "There are a number of collaborative activities that go beyond workflow and knowledge management, which I call human interaction management, and that is going to be the next envelope pushed in the whole BPM space." - Peter Fingar

While I appreciate the new focus on the human side of processes, I am not sure that this is entirely new. Wasn't Workflow and then BPM supposed to be able to take care of both machine to machine and machine to human interactions in a process? Maybe I am missing something here. Please feel free to share your thoughts...

technorati tags: HIM, human, interaction, management, business, process, management, bpm

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