Five Reasons to Invest in Process Management

Intelligent Enterprise Magazine: Analysis: Five Reasons to Invest in Process Management: "BPM is both a management philosophy and a software tool. As a management philosophy, it calls for organizations to document, analyze and measure their business activities not in terms of discrete functions such as marketing, sales, manufacturing and customer service but in terms of end-to-end business processes that cross functional boundaries."

Very precise article by Bruce Silver - he does a great job of capturing the essence of BPM solutions and articulating the benefits in simple, yet powerful terms.