Intelligent Enterprise Magazine: IT Detours On the Road to BPM

Intelligent Enterprise Magazine: IT Detours On the Road to BPM: "BPM implementations aren't all that dissimilar from the summer family vacation. No matter how much time you spend planning the best cross-country route, you end up making detours that cost time and money. In the lab, our summer vacation with BPM software was no exception. More than a few times we exclaimed: 'Are we there yet?'"